Enterprise Class Solutions
Industry leading SLA
As a part of our unparalleled expertise and support, mpx offers a 99.99% uptime guarantee, the highest in the industry.
Hybrid Deployments with RMP
While we run our video management system as an application service provider (ASP), we serve clients with a variety of deployment requirements. Remote Media Processor (RMP) allows you to manage, transcode, encrypt and transfer files from within your firewall, to the CDN. RMP is ideal for customers who want to run a hybrid environment, mixing locally housed technology and storage with online hosted services to maximize efficiency and maintain flexibility.
RMP helps ensure that your entire workflow is faster, even when the largest and/or highest bitrate mezzanine files need to be processed, encoded, and moved to the right locations.
Rely on expert-level help
With 24/7 support, dedicated account managers, and technical account managers thePlatform provides unparalleled expertise across all aspects of broadband video management. High-quality assistance is always available from thePlatform:
- Technical Support gives you expert-level problem-solving capacity when you need it, 24 hours a day, 7 days a week.
- Account Managers provide a single point-of-contact for engaging with thePlatform.
- Technical Account Managers (TAMs) offer a continuing source of information, guidance, and assistance as your broadband video business grows and matures.
- Our Technical Resource Center has fully documented feature descriptions, code samples, downloads, and more.
The Digital Media Experts
thePlatform’s Consulting Services provide the digital media expertise you’d expect from an industry pioneer. Our team can help you integrate a full-service workflow solution, a custom video player experience, and proven end-to-end commerce solutions.
Best in class Partners
Over 75 pre-integrated partner technologies ensures that your complete solution combines the best-in-class elements that meet your needs.
